INFINITY IT Solutions

Support

Specialists in bespoke solutions

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Your team of IT experts

Supporting you 24 hours a day, 7 days a week, 365 days a year

Choosing the right IT managed service provider is one of the most important decisions your business has to make. Our mission is to enhance your IT experience by delivering products and services that return tangible business benefits. We believe that the value of your IT investments are measured by the users adoption and support experience. If users get the right service at the point they are experiencing problems, they will continue to focus on doing their job. If not, they will become demotivated and lack confidence in the systems they use. By ‘right service’, we mean a service that is continuously available no matter what time of day it is, no matter where you are in the world, no matter what equipment you are using. Our service desk operates from within the UK 24/7 – manned by professionals who have both the accreditations and experience to resolve issues quickly, in an engaging manner. We’re obsessive about customer satisfaction, it’s  important we have the very best people and processes to keep our clients happy during those times when things go wrong.

PERFORMANCE

Ratings taken live from our service desk.

7986
TICKETS RESOLVED
78.9%
EXCELLENT RATING
100%
RECOMMEND US
98%
CLIENT RETENTION

service matrix

Bespoke solutions, tailored to your business needs

Core Infrastructure [Servers, Storage, Network, Backups]

Users & Devices

Other Features

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