What is an MSP?
“An IT Managed Services Provider (MSP) is a support provider that can remotely manage a companies IT systems and infrastructure.”
Who uses MSP’s?
Typical MSP clients would be small and medium sized businesses; many of these businesses have limited in-house skills and capabilities.
MSP’s tend to sell services under a subscription model – for example a “per user, per month” basis over a certain term. This could also apply to number of devices.
Companies offering project work, such as installations or cloud migration, may charge a fixed price for one-off products and services.
Service Level Agreements
There is usually ‘service-level agreement’ – a contractual arrangement between the Managed Services Provider and its client that details the performance metrics that they must adhere to.
Managed Service Provider’s often have a varying range of SLAs, with more expensive pricing options for a higher levels of service.
Benefits of Partnering with an MSP
The most desirable benefit is that MSP’s will typically save your business money – outsourcing your IT allows for better cash flow / budget management and lowers recruitment costs, but it also allows you to budget better.
There are a whole host of benefits including improved security, compliance, increased efficiency and productivity to name just a few.
MSPs can add significant value to your business and handle the time-consuming, tedious and repetitive IT tasks; meaning that you can focus on your business, without worrying about IT.
INFINITY IT Support:
Core Infrastructure [Servers, Storage, Network, Backups]
Users & Devices
If you’re considering partnering with an IT Support MSP, you can request a callback from one of our team of IT Experts today.